Shipping and Payment

Shipping

• Delivery methods: by courier service (our delivery) - For the use of courier service, the minimum order amount is required according to the given band, personal collection.
• Delivery time:
  • Hradec Králové and surroundings: 10:00 – 24:00
  • Pardubice and surroundings: 10:00 – 24:00
• Delivery cost:
  • Personal collection: 0 Kč
  • Courier service (our delivery) CZK 0 - For the use of courier service, the minimum order amount is required according to the given band.
• Personal collection points:
  • Pizzzza.cz, Akademika Heyrovského 1178/6 500 03 Hradec Králové
  • Pizzzza.cz, kpt. Bartoše 454, 530 09 Pardubice

Zones for Fourier service, delivery time

If the place of transport is in a given zone, then the minimum order must be used to use the courier service. Up to the minimum order counts all the ordered goods. At the same time, the usual delivery time from the order to the point of delivery in the respective zone is indicated, this reported delivery time is indicative. When ordered, the current estimated delivery time will be communicated (Pizzzza reserves a 10-20 minute reservation in delivery accuracy). For third-party delays (accident, weather, etc.) Pizzzza does not respond because it is a force majeure - in which case the buyer will be notified by telephone as soon as possible.

Payment methods

Payment methods: payment by credit card upon handover, cash on delivery, ticket payment (Ticket Restaurant, Sodexo, Cheque Djauners, Naše Stravenka) upon handover. Payment costs are included in the shipping cost. All payments are made in the Czech currency, unless expressly agreed otherwise.

In the case of a cash payment for a courier service delivery (our delivery), payment is required with a bank note higher than 2000, -CZK when ordering. Payment by card must be reported when ordering. Returns to Pizzzza.

Online payments are provided by a ComGate payment gateway. The service provider, ComGate Payments, a.s., is a licensed payment institution operating under the supervision of the Czech National Bank. Payments made through the payment gateway are fully secured and all information is encrypted.

Payment by card

The fastest way to pay online. You enter your card number, expiry date and CVC code (three numbers found in the signature strip on the back of your card) into the ComGate payment gateway interface. It's all secured with the 3D Secure standard, so you'll probably be asked to enter a numeric code, which you'll receive via text message from your bank.

Payment by bank transfer

Instant payment via online banking. The ComGate payment gateway redirects you to your online banking account, where you log in as usual and confirm your payment order.

After completing the payment, you will be redirected back to the store. Payment is confirmed immediately; we will proceed with the order without delay.

Contact
ComGate Payments, a.s.
Gočárova třída 1754 / 48b, Hradec Králové
E-mail: [email protected]
Tel: +420 228 224 267